Stories

Sometimes big box retailers leave you feeling gamed.  Take a recent outing.  A small appliance purchase saved $30 as advertised, but checking out was a pain.  I also bought two big bags of coffee, advertised as two-for-one, or 50 percent off.  Before leaving, I checked the receipt and noticed the coffee charged at 50 percent off for the second bag only, meaning the coffee deal saved 25 percent, not double that, as promised.  Also, the checker failed to vend the $10 gift card, as advertised with the appliance.  Overall, I had been scammed for over sixteen bucks.  The errors were corrected by customer service, but if I hadn’t been paying attention, I would have walked out $16 “lighter.”

-G Condie, Denver CO
11/05/18
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I don’t like being gamed when buying a ticket or traveling by air. Recently a flight was delayed due to airline error, then as compensation they awarded a voucher for $$$ off my next flight with them, but it required entering the voucher number at an Internet site on a separate page from where they sell tickets normally. After entering lots of personal info, I realized the supposed reduced ticket price was not reduced at all. But by then I had poured my information and a bucket load of time into the page that would not release me to price compare with their regular site, without losing my data. Anyway, I ditched my data and got on their regular ticketing site where it became apparent I had been gamed. The best price was on their regular ticketing site. I felt the airline was imposing a $$$ penalty, even though they claimed I was receiving a benefit awarded due to their error.

-G Condie, Denver CO
10/30/18